FAQs

About the HKMA
  • The HKMA
  • Visit the HKMA
Money
  • Applications to the HKMA for the Reproduction of Hong Kong Currency Notes
  • Linked Exchange Rate System
  • Notes and Coins
Banking
  • Account Opening and Operation
    (including general questions on banking services, terms and conditions, fees charges)
  • Complaints about Banking Products or Services
  • Credit Cards
  • Debt Collection
  • Deposit Protection Scheme
  • e-Banking
  • Fraud Cases
  • Interest Rates and Exchange Rates
  • Investment Services
  • Loans
  • Mortgages
  • Strengthening Security Controls for ATM Services
  • Handling of Personal Data
  • AEOI & FATCA
  • Anti-Money Laundering and Counter-Financing of Terrorism
  • Fund Transfer
International Financial Centre
  • e-Bills
  • e-Cheque
  • Faster Payment System (FPS)
The HKMA Website
  • The HKMA Website

Last revision date : 26 August 2019