Public Education Videos

Personal Digital Keys
Pay Attention to Bank Messages and Beware of Suspicious Websites
Pay Attention to Bank Messages and Beware of Suspicious Websites
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Pay Attention to Messages
Pay Attention to Messages
Suspicious Websites
Suspicious Websites
Digital Keys
Unknown Wi-Fi
Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Mobile Banking
Security Tips on Using Mobile Banking
ATMs
Security Tips on Using ATMs
Security Tips on Using ATMs
TV Announcement - Enhanced Security Controls for ATM Services
TV Announcement - Enhanced Security Controls for ATM Services
e-Payment and Transfer
Avoid mis-transfer of funds. Check the payment details carefully!
Avoid mis-transfer of funds. Check the payment details carefully!
P2P Small-Value Funds Transfer Service
P2P Small-Value Funds Transfer Service
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Smart Tips
(2-minute Video Demo) HKMA e-Cheque Smart Tips
e-Wallets & Prepaid Cards
Stored Value Facilities
Stored Value Facilities
Stored Value Facilities (30-second version)
Stored Value Facilities (30-second version)
Faster Payment System (FPS)
FPS x PromptPay
FPS App-to-App / Web-to-App Payment Function
FPS App-to-App / Web-to-App Payment Function
Making payments to Government (Animation)
Making payments to Government (Animation)
Introduction and use cases (Full version)
Introduction and use cases (Full version)
Introduction
Use cases
Credit Cards
Minimum Payment
Personal Credit
Responsible Borrowing
Responsible Borrowing
Responsible Borrowing (30-second version)
Responsible Borrowing (30-second version)
Beware of Fraudsters!
“Don’t click links indiscriminately” (Wan Kwong feat. Arthur Yuen (Deputy Chief Excutive) ) Official MV – Full version (Chinese version only)
“Don’t click links indiscriminately” (Wan Kwong feat. Arthur Yuen (Deputy Chief Excutive) ) Official MV – Full version (Chinese version only)
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Open Application Programming Interface for the Banking Sector
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Complaints about Banking Products or Services
How the HKMA Handles Banking Complaints
How the HKMA Handles Banking Complaints
Last revision date : 08 February 2024