Public Education Videos

Personal Digital Keys
Don’t Lose Your Key (Full Version)
Don’t Lose Your Key (Full Version)
Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Mobile Banking
Security Tips on Using Mobile Banking
ATMs
Security Tips on Using ATMs
Security Tips on Using ATMs
TV Announcement - Enhanced Security Controls for ATM Services
TV Announcement - Enhanced Security Controls for ATM Services
e-Payment and Transfer
Online and Mobile Payment
Online and Mobile Payment
P2P Funds Transfer via Smartphones
P2P Funds Transfer via Smartphones
P2P Small-Value Funds Transfer Service
P2P Small-Value Funds Transfer Service
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Smart Tips
(2-minute Video Demo) HKMA e-Cheque Smart Tips
e-Wallets & Prepaid Cards
Stored Value Facilities
Stored Value Facilities
Stored Value Facilities (30-second version)
Stored Value Facilities (30-second version)
Faster Payment System (FPS)
Faster Payment System (FPS)
Faster Payment System (FPS)
Introduction of Faster Payment System
Introduction of Faster Payment System
Scenarios of Use Cases
Scenarios of Use Cases
Credit Cards
Minimum Payment
Credit Card Chargeback Protection
Credit Card Chargeback Protection
Personal Credit
Responsible Borrowing
Responsible Borrowing
Responsible Borrowing (30-second version)
Responsible Borrowing (30-second version)
Personal Credit (Full version) (in Cantonese)
Personal Credit (Full version) (in Cantonese)
Personal Credit (1-minute version) (in Cantonese)
Personal Credit (1-minute version) (in Cantonese)
Personal Credit (30-second version) (in Cantonese)
Personal Credit (30-second version) (in Cantonese)
Beware of Fraudsters!
Fraudulent Calls Purportedly from Banks
Fraudulent Calls Purportedly from Banks
Animation – Phishing Emails Purportedly from Banks
Animation – Phishing Emails Purportedly from Banks
Complaints about Banking Products or Services
How the HKMA Handles Banking Complaints
How the HKMA Handles Banking Complaints
Last revision date : 10 September 2019