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Public Education Videos

Personal Digital Keys
Pay Attention to Bank Messages and Beware of Suspicious Websites
Pay Attention to Bank Messages and Beware of Suspicious Websites
Transcript (PDF File, 105.5 KB)
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Transcript (PDF File, 192.9 KB)
Pay Attention to Messages
Pay Attention to Messages
Transcript (PDF File, 8.6 KB)
Suspicious Websites
Suspicious Websites
Transcript (PDF File, 101.5 KB)
Digital Keys
Digital Keys
Transcript (PDF File, 8.7 KB)
Unknown Wi-Fi
Unknown Wi-Fi
Transcript (PDF File, 106.0 KB)
View All Videos
Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Internet Banking
Transcript (PDF File, 16.5 KB)
Security Tips on Using Mobile Banking
Security Tips on Using Mobile Banking
Transcript (PDF File, 19.1 KB)
ATMs
Security Tips on Using ATMs
Security Tips on Using ATMs
Transcript (PDF File, 17.0 KB)
TV Announcement - Enhanced Security Controls for ATM Services
TV Announcement - Enhanced Security Controls for ATM Services
Transcript (PDF File, 225.3 KB)
e-Payment and Transfer
Avoid mis-transfer of funds. Check the payment details carefully!
Avoid mis-transfer of funds. Check the payment details carefully!
Transcript (PDF File, 85.5 KB)
P2P Small-Value Funds Transfer Service
P2P Small-Value Funds Transfer Service
Transcript (in Chinese) (PDF File, 98.5 KB)
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) HKMA e-Cheque Issue
Transcript (PDF File, 238.9 KB)
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) e-Cheque Deposit
Transcript (PDF File, 86.8 KB)
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Benefits
Transcript (PDF File, 87.1 KB)
(2-minute Video Demo) HKMA e-Cheque Smart Tips
(2-minute Video Demo) HKMA e-Cheque Smart Tips
Transcript (PDF File, 160.0 KB)
View All Videos
e-Wallets & Prepaid Cards
Stored Value Facilities
Stored Value Facilities
Transcript (PDF File, 75.5 KB)
Stored Value Facilities (30-second version)
Stored Value Facilities (30-second version)
Transcript (PDF File, 72.0 KB)
Faster Payment System (FPS)
Anytime, anywhere, in your hands. FPS! (Introduction) (30-sec version)
Anytime, anywhere, in your hands. FPS! (Introduction) (30-sec version)
Transcript (PDF File, 256.8 KB)
FPS x PromptPay (Animated video)
FPS x PromptPay (Animated video)
Transcript (PDF File, 109.0 KB)
FPS x PromptPay
FPS x PromptPay
Transcript (PDF File, 458.6 KB)
FPS App-to-App / Web-to-App Payment Function
FPS App-to-App / Web-to-App Payment Function
Transcript (PDF File, 192.6 KB)
Making payments to Government (Animation)
Making payments to Government (Animation)
Transcript (PDF File, 161.7 KB)
View All Videos
Credit Cards
Minimum Payment
Minimum Payment
Transcript (PDF File, 16.4 KB)
Personal Credit
Responsible Borrowing
Responsible Borrowing
Transcript (PDF File, 78.3 KB)
Responsible Borrowing (30-second version)
Responsible Borrowing (30-second version)
Transcript (PDF File, 71.9 KB)
Beware of Fraudsters!
“Don’t click links indiscriminately” (Wan Kwong feat. Arthur Yuen (Deputy Chief Excutive) ) Official MV – Full version (Chinese version only)
“Don’t click links indiscriminately” (Wan Kwong feat. Arthur Yuen (Deputy Chief Excutive) ) Official MV – Full version (Chinese version only)
Transcript (PDF File, 266.9 KB)
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
Transcript (PDF File, 114.8 KB)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Transcript (PDF File, 143.8 KB)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Transcript (PDF File, 113.2 KB)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Transcript (PDF File, 308.9 KB)
View All Videos
Open Application Programming Interface for the Banking Sector
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Transcript (PDF File, 266.1 KB)
Education Drama Series (in Cantonese)
Episode 1
Episode 1

Episode 2
Episode 2

Episode 3
Episode 3

Episode 4
Episode 4

Episode 5
Episode 5

Episode 6
Episode 6

Episode 7
Episode 7

Episode 8
Episode 8

Show All
Complaints about Banking Products or Services
How the HKMA Handles Banking Complaints
How the HKMA Handles Banking Complaints
Transcript (PDF File, 22.0 KB)
Last revision date : 08 February 2024