Public Education Videos

Personal Digital Keys
Pay Attention to Bank Messages and Beware of Suspicious Websites
Pay Attention to Bank Messages and Beware of Suspicious Websites
Change Passwords Regularly and Don’t Click Suspicious Links
Change Passwords Regularly and Don’t Click Suspicious Links
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Pay Attention to Messages
Pay Attention to Messages
Suspicious Websites
Suspicious Websites
Suspicious Links
Password Setting
Digital Keys
Unknown Wi-Fi
Don’t Lose Your Key (Full Version)
Don’t Lose Your Key (Full Version)
Keep Your Personal Digital Keys Safe
Keep Your Personal Digital Keys Safe
Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Mobile Banking
Security Tips on Using Mobile Banking
ATMs
Security Tips on Using ATMs
Security Tips on Using ATMs
TV Announcement - Enhanced Security Controls for ATM Services
TV Announcement - Enhanced Security Controls for ATM Services
e-Payment and Transfer
P2P Small-Value Funds Transfer Service
P2P Small-Value Funds Transfer Service
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Smart Tips
(2-minute Video Demo) HKMA e-Cheque Smart Tips
e-Wallets & Prepaid Cards
Stored Value Facilities
Stored Value Facilities
Stored Value Facilities (30-second version)
Stored Value Facilities (30-second version)
Faster Payment System (FPS)
Bill payments and merchant payments
(Full version)
Bill payments and merchant payments
(Full version)
Making payments to Government
Making payments to Government
Making payments to Government (Animation)
Making payments to Government (Animation)
Introduction and use cases (Full version)
Introduction and use cases (Full version)
Introduction
Use cases
Credit Cards
Minimum Payment
Credit Card Chargeback Protection
Credit Card Chargeback Protection
Personal Credit
Responsible Borrowing
Responsible Borrowing
Responsible Borrowing (30-second version)
Responsible Borrowing (30-second version)
Beware of Fraudsters!
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Animation – Phishing Emails Purportedly from Banks
Animation – Phishing Emails Purportedly from Banks
Complaints about Banking Products or Services
How the HKMA Handles Banking Complaints
How the HKMA Handles Banking Complaints
Last revision date : 12 August 2020