Notify your bank or operator of Stored Value Facility (SVF) immediately of a change in the mobile number, and update your registration records as soon as possible.
Verify the payment details (either input by yourself or after scanning a QR code) of every single transaction before you confirm the payment.
It should be noted that the QR code may have embedded your registered FPS identifier (i.e. mobile number, email address or FPS identifier) to facilitate transfer to your account. Hence, third party can read this information by scanning your QR code. Please only show it to others when necessary.
Think before sharing mobile devices. If you have an e-wallet application (app), it’s not the best idea to let a stranger use your phone (e.g. to make a telephone call).
Do not store usernames, passwords, account numbers and other sensitive information on your phone, including the storage within apps.
If you find or believe that your mobile devices have been compromised, lost or stolen, or that unauthorised transactions have been conducted over your account, contact your banks or SVFs’ operators as soon as reasonably practicable.
Enable passwords on your mobile devices. Create a unique password for your e-wallets. Use the benefits of additional layers of security provided by your devices, if available.
Download and upgrade your apps from official app stores or reliable sources only.
The FPS is a payment platform on which banks and stored-value facility (SVF) operators are connected. It allows customers to make person-to-person transfers, top up e-wallets and shop online anytime, anywhere, thereby making payments simpler and faster.
Please visit the FPS website for more information.
Require payee's mobile number or email address only
Full connectivity among banks and e-wallets
Almost real-time fund settlement
24x7 round-the-clock operation
Support HKD and RMB
* Customers may also transfer funds by inputting payee’s bank or e-wallet and account number.
^ Customers have to authorise banks or e-wallets to debit the account in advance
Note: Details are subject to the services provided by individual banks or e-wallets