Faster Payment System (FPS)

  • Smart Tips on Using Faster Payment System (FPS)
    • Notify your bank or operator of Stored Value Facility (SVF) immediately of a change in the mobile number, and update your registration records as soon as possible.

    • Verify the payment details (either input by yourself or after scanning a QR code) of every single transaction before you confirm the payment.

    • It should be noted that the QR code may have embedded your registered FPS identifier (i.e. mobile number, email address or FPS identifier) to facilitate transfer to your account. Hence, third party can read this information by scanning your QR code. Please only show it to others when necessary.

    • Think before sharing mobile devices. If you have an e-wallet application (app), it’s not the best idea to let a stranger use your phone (e.g. to make a telephone call).

    • Do not store usernames, passwords, account numbers and other sensitive information on your phone, including the storage within apps.

    • If you find or believe that your mobile devices have been compromised, lost or stolen, or that unauthorised transactions have been conducted over your account, contact your banks or SVFs’ operators as soon as reasonably practicable.

    • Enable passwords on your mobile devices. Create a unique password for your e-wallets. Use the benefits of additional layers of security provided by your devices, if available.

    • Download and upgrade your apps from official app stores or reliable sources only.

  • What is FPS?

    The FPS is a payment platform on which banks and stored-value facility (SVF) operators are connected. It allows customers to make person-to-person transfers, top up e-wallets and shop online anytime, anywhere, thereby making payments simpler and faster.

    Please visit the FPS website for more information.

  • Why FPS?
    • Convenient

      Require payee's mobile number or email address only

    • Cross bank/e-Wallet

      Full connectivity among banks and e-wallets

    • Instant Transfer

      Almost real-time fund settlement

    • Anytime, Anywhere

      24x7 round-the-clock operation

    • Multiple Currencies

      Support HKD and RMB

  • How to Use FPS?
    • Registration of Addressing Service for Receiving Payments
      1. Customers choose an account to link up with mobile number or email address through internet banking, mobile banking or e-wallets
      2. Go through verification to confirm the mobile number or email address
      3. Customers may link up a mobile number or an email address with more than one bank or e-wallet and set one of them as default receiving account.
    • Fund Transfer Service
      1. Customers log on internet banking, mobile banking or e-wallets
      2. Input payee’s mobile number or email address (if payee has registered mobile number or email address for receiving
      3. Input payment amount, select default receiving account or another bank or e-wallet registered by payee
      4. Check payee’s masked name and confirm payment amount

      * Customers may also transfer funds by inputting payee’s bank or e-wallet and account number.

    • Direct Debit Service (e.g. e-Wallets Top-up)
      1. Customers log on e-wallets and choose top-up account service^
      2. Choose the account with direct debit authorisation
      3. Input the debit amount to be added to e-wallets

      ^ Customers have to authorise banks or e-wallets to debit the account in advance

      Note: Details are subject to the services provided by individual banks or e-wallets

Education Videos
Making payments to Government (2019)
Making payments to Government (2019)
Faster Payment System (FPS)
(2018 – 3-minute version)
Faster Payment System (FPS)
(2018 – 3-minute version)
Introduction and Registration (2018)
Introduction and Registration (2018)
Scenarios of Use Cases (2018)
Scenarios of Use Cases (2018)
Last revision date : 31 October 2019