Personal Digital Keys

Examples of personal digital keys:

• Internet banking account number
• Account log in name and password
• Hong Kong Identity Card number and copy
• Mobile phone number
• E-mail address
• Credit card number
• Social media account
• Address proof
• Date of birth
• One-time password

When submitting your personal information online, for example during online shopping, you need to ensure the website is reliable.

Do not use an unknown Wi-Fi or a public computer to access Internet banking services.

Pay attention to the messages from your bank. If you ignore them, you may not be aware even when your account is hacked.

Account passwords should be more sophisticated, and should be changed regularly.

Do not use the same password for all accounts.

Protect your computers and mobile phones. Use the latest versions of operating system, Internet banking App and browser. Install and update promptly your security software, beware of computer viruses.

Do not download or open doubtful files, browse suspicious websites, or click on the hyperlinks and attachments in questionable sources.

Contact the bank or digital financial service provider if you suspect that personal information has been stolen.