What if the Application is Rejected?

  • In general, banks should provide reasons for rejecting account opening applications. Moreover, banks have established Review Mechanism for unsuccessful applications. The rejected applicants can ask the banks concerned to re-examine their account opening applications.
  • Go to another bank for account opening. Please refer to contact details of banks.
  • Contact the HKMA (Email: accountopening@hkma.gov.hk/ Telephone: (852) 2878 1133) to make comments or enquiries.

Last revision date : 07 May 2024