Contact Us
繁 简
Search Print
Font Size
A A A
FacebookInstagramLinkedinWechatXYoutube
Select Category
Show All Options
Modification Time
Done
Done
Done
a
Done
News and Media
Press ReleasesR & M ColumnVideos
SpeechesForthcoming Events
inSightPhoto Gallery
Smart Consumers
Overview
e-Banking
Personal Digital KeysInternet BankingATMs
Payment and Transfer
Faster Payment System (FPS)e-Payment and Transfere-Wallets and Prepaid CardsCredit Cards
Loans
Personal CreditMortgagesPremium Financing
General Banking Services
Account Opening and MaintenanceAutopay ServicesInvestment ServicesDeposits
Beware of Fraudsters!
Don't Lend/Sell Your Account
Notes and Coins
2018 Series Hong Kong BanknotesCoin Cart Schedule
Retirement Planning
Practical Information
Barrier-free Bank Branches and ATMsHotlines of Banks & Stored Value Facility LicenseesComplaintsRegisters and ListsPublic Education VideosPublic Education EventsFAQs
Information in Other Languages
Data, Publications and Research
Data & Statistics
Daily Monetary StatisticsMonthly Statistical BulletinEconomic & Financial Data for Hong KongCMU Bond Price Bulletin
Legislative Council Issues
Publications
Annual ReportSustainability ReportHalf-Yearly Monetary & Financial Stability ReportQuarterly Bulletin
Guide to Hong Kong Monetary, Banking and Financial Terms
Research
Research MemorandumsExternal PublicationsHong Kong Institute for Monetary and Financial ResearchOther Research Papers
HKMA's Open Application Programming Interface (API)
Regulatory Resources
Registers and Lists
Register of AIs & LROsRegister of Securities Staff of AIsRegister of SVF LicenseesList of AI-related Trustees
Authorization, Licensing, Designation and Approval
Regulatory Guides
By Subject (Current)Supervisory Policy ManualGuidelinesCircularsGuide to AuthorizationCode of PracticeExplanatory NotePractice NoteAdditional Guidance
Consultations
OpenClosed
Key Functions
Money
Linked Exchange Rate SystemLiquidity FacilitiesHong Kong Currency
Reserves Management
HistoryExchange Fund's Statutory Purposes and Investment ObjectivesInvestment ManagementInvestment PerformanceRisk ManagementResponsible InvestmentExchange Fund Statistics and Publications
Banking
Banking Regulatory and Supervisory RegimeBanking Legislation, Policies and Standards ImplementationBanking Conduct and EnforcementAnti-Money Laundering and Counter-Financing of TerrorismResolution RegimeSmart BankingRegulatory GuidesRegtech Knowledge HubHKMA – BIS Joint Conference
International Financial Centre
Hong Kong as an International Financial CentreFintechBond Market DevelopmentFinancial Market InfrastructureStored Value Facilities and Retail Payment SystemsSoft InfrastructureInternational & Regional Financial Co-operationCentre for Green and Sustainable FinanceHKMA Infrastructure Financing Facilitation OfficeCross-boundary Wealth Management Connect Scheme in the Guangdong-Hong Kong-Macao Greater Bay AreaGlobal Financial Leaders' Investment SummitHKMA - BIS High-Level Conference
About Us
The HKMA
Governance StructureAdvisory CommitteesThe Chief Executive's CommitteeOrganisation ChartInternal AuditSustainable HKMA
Tender Invitations
The HKMA Information Centre
Exhibition AreaLibraryGeneral InformationGuided ToursSouvenirs
Related Organisations and Links
HKMA-related Organisations and LinksHKSAR Government & Related OrganisationsCentral BanksMultilateral OrganisationsOthers
Join Us
Why the HKMA?What We Do?Current VacanciesOpportunities for Students and Graduates to Join the HKMA
News and Media
Smart Consumers
Practical Information
Barrier-free Bank Branches and ATMsHotlines of Banks & Stored Value Facility LicenseesComplaintsRegisters and ListsPublic Education VideosPublic Education EventsFAQs
Data, Publications and Research
Regulatory Resources
Key Functions
About Us

Public Education Videos

Personal Digital Keys
Pay Attention to Bank Messages and Beware of Suspicious Websites
Pay Attention to Bank Messages and Beware of Suspicious Websites
Transcript (PDF File, 105.5 KB)
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Don’t Use Unknown Wi-Fi and Safeguard Your Digital Keys
Transcript (PDF File, 192.9 KB)
Pay Attention to Messages
Pay Attention to Messages
Transcript (PDF File, 8.6 KB)
Suspicious Websites
Suspicious Websites
Transcript (PDF File, 101.5 KB)
Digital Keys
Digital Keys
Transcript (PDF File, 8.7 KB)
Unknown Wi-Fi
Unknown Wi-Fi
Transcript (PDF File, 106.0 KB)
View All Videos
Internet Banking
Security Tips on Using Internet Banking
Security Tips on Using Internet Banking
Transcript (PDF File, 16.5 KB)
Security Tips on Using Mobile Banking
Security Tips on Using Mobile Banking
Transcript (PDF File, 19.1 KB)
ATMs
Security Tips on Using ATMs
Security Tips on Using ATMs
Transcript (PDF File, 17.0 KB)
TV Announcement - Enhanced Security Controls for ATM Services
TV Announcement - Enhanced Security Controls for ATM Services
Transcript (PDF File, 225.3 KB)
e-Payment and Transfer
Avoid mis-transfer of funds. Check the payment details carefully!
Avoid mis-transfer of funds. Check the payment details carefully!
Transcript (PDF File, 85.5 KB)
P2P Small-Value Funds Transfer Service
P2P Small-Value Funds Transfer Service
Transcript (in Chinese) (PDF File, 98.5 KB)
(2-minute Video Demo) HKMA e-Cheque Issue
(2-minute Video Demo) HKMA e-Cheque Issue
Transcript (PDF File, 238.9 KB)
(2-minute Video Demo) e-Cheque Deposit
(2-minute Video Demo) e-Cheque Deposit
Transcript (PDF File, 86.8 KB)
(2-minute Video Demo) HKMA e-Cheque Benefits
(2-minute Video Demo) HKMA e-Cheque Benefits
Transcript (PDF File, 87.1 KB)
(2-minute Video Demo) HKMA e-Cheque Smart Tips
(2-minute Video Demo) HKMA e-Cheque Smart Tips
Transcript (PDF File, 160.0 KB)
View All Videos
e-Wallets & Prepaid Cards
Stored Value Facilities
Stored Value Facilities
Transcript (PDF File, 75.5 KB)
Stored Value Facilities (30-second version)
Stored Value Facilities (30-second version)
Transcript (PDF File, 72.0 KB)
Faster Payment System (FPS)
FPS App-to-App / Web-to-App Payment Function
FPS App-to-App / Web-to-App Payment Function
Transcript (PDF File, 192.6 KB)
Making payments to Government (Animation)
Making payments to Government (Animation)
Transcript (PDF File, 161.7 KB)
Introduction and use cases (Full version)
Introduction and use cases (Full version)
Transcript (PDF File, 37.8 KB)
Introduction
Introduction
Transcript (PDF File, 154.7 KB)
Use cases
Use cases
Transcript (PDF File, 156.2 KB)
View All Videos
Credit Cards
Minimum Payment
Minimum Payment
Transcript (PDF File, 16.4 KB)
Personal Credit
Responsible Borrowing
Responsible Borrowing
Transcript (PDF File, 78.3 KB)
Responsible Borrowing (30-second version)
Responsible Borrowing (30-second version)
Transcript (PDF File, 71.9 KB)
Beware of Fraudsters!
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
2023 Version - Protect your Personal Digital Keys, Beware of Fraudulent Links!
Transcript (PDF File, 114.8 KB)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (30-second version)
Transcript (PDF File, 143.8 KB)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Protect your Personal Digital Keys, Beware of Fraudulent Links! (Full version)
Transcript (PDF File, 113.2 KB)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Animation - Beware of Bogus Phone Calls and SMS Messages (Chinese version only)
Transcript (PDF File, 308.9 KB)
View All Videos
Open Application Programming Interface for the Banking Sector
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Using Banking Services via Websites/Applications of Third-Party Service Providers (Chinese version only)
Transcript (PDF File, 266.1 KB)
Education Drama Series (in Cantonese)
Episode 1
Episode 1

Episode 2
Episode 2

Episode 3
Episode 3

Episode 4
Episode 4

Episode 5
Episode 5

Episode 6
Episode 6

Episode 7
Episode 7

Episode 8
Episode 8

Show All
Complaints about Banking Products or Services
How the HKMA Handles Banking Complaints
How the HKMA Handles Banking Complaints
Transcript (PDF File, 22.0 KB)
Last revision date : 05 September 2023