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HONG KONG MONETARY AUTHORITY

Address : 55th Floor
Two International Finance Centre
8 Finance Street
Central
Hong Kong
(Map)

 
General line : (852) 2878 8196
Fax : (852) 2878 8197


Website Technical Enquiry and Feedback webmaster@hkma.gov.hk


Recruitment careers@hkma.gov.hk


Electronic Submissions
(More details)
hkma_mail@hkma.gov.hk

Public Enquiry Service(Frequently Asked Questions)

Enquiry Line : (852) 2878 8222
Fax : (852) 2878 2010
E-mail : hkma@hkma.gov.hk

HKMA Information Centre(More details)

Address : 55th Floor, Two International Finance Centre, 8 Finance Street, Central, Hong Kong
Enquiry Line : (852) 2878 1111
Fax : (852) 2147 9408
E-mail : info_centre@hkma.gov.hk

Complaint Processing Centre(For bank complaints) (More details)

Enquiry Line : (852) 2878 1378
Fax : (852) 2509 3990
E-mail : bankcomplaints@hkma.gov.hk

Complaints about Stored Value Facilities Licensees

Enquiry Line : (852) 2878 1188
Fax : (852) 2887 2234
E-mail : SVFComplaintEnquiry@hkma.gov.hk

Enquiries about Stored Value Facilities Regulation

Enquiry Line : (852) 2878 1188
Fax : (852) 2887 2234

E-mail

:

SVFComplaintEnquiry@hkma.gov.hk

Enquiries about Retail Payment Systems Regulation

Enquiry Line : (852) 2878 1188
Fax : (852) 2887 2234

Enquiries about Account Opening and Maintenance

Telephone : (852) 2878 1133

Media Enquiry(For members of the press only)

Enquiry Line : (852) 2878 1990
Fax : (852) 2878 1892

New York Representative Office

Address : 115 East 54th Street,
3rd Floor
New York, NY 10022
USA
Enquiry Line : (1-212) 486 8738
Fax : (1-212) 486 7280
Last revision date: 27 September 2018
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