Contact Us
HONG KONG MONETARY AUTHORITY
| Address | : | 55th Floor Two International Finance Centre 8 Finance Street Central Hong Kong (Map) |
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| General line | : | (852) 2878 8196 | |
| Fax | : | (852) 2878 8197 | |
| : | Public Enquiry | hkma@hkma.gov.hk | |
| Website Technical Enquiry and Feedback | webmaster@hkma.gov.hk | ||
| Recruitment | careers@hkma.gov.hk | ||
| Electronic Submissions (More details) |
hkma_mail@hkma.gov.hk | ||
Public Enquiry Service(Frequently Asked Questions)
| Enquiry Line | : | (852) 2878 8222 |
| Fax | : | (852) 2878 2010 |
| : | hkma@hkma.gov.hk | |
| (All telephone conversations between you and the HKMA may be recorded, irrespective of whether you dial in or we call you back so as to ensure our service quality.) | ||
HKMA Information Centre(More details)
| Address | : | 55th Floor, Two International Finance Centre, 8 Finance Street, Central, Hong Kong |
| Enquiry Line | : | (852) 2878 1111 |
| Fax | : | (852) 2147 9408 |
| : | info_centre@hkma.gov.hk | |
| (All telephone conversations between you and the HKMA may be recorded, irrespective of whether you dial in or we call you back so as to ensure our service quality.) | ||
Complaint Processing Centre(For bank complaints) (More details)
| Enquiry Line | : | (852) 2878 1378 |
| Fax | : | (852) 2509 3990 |
| : | bankcomplaints@hkma.gov.hk | |
| (All telephone conversations between you and the HKMA may be recorded, irrespective of whether you dial in or we call you back so as to ensure our service quality.) | ||
Complaints about Stored Value Facilities Licensees
| Enquiry Line | : | (852) 2878 1188 |
| Fax | : | (852) 2887 2234 |
| : | SVFComplaintEnquiry@hkma.gov.hk | |
| (Please note that all telephone conversations between you and the HKMA about complaints may be recorded.) | ||
Enquiries about Stored Value Facilities Regulation
| Enquiry Line | : | (852) 2878 1188 |
| Fax | : | (852) 2887 2234 |
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| (Please note that all telephone conversations between you and the HKMA about enquiries may be recorded.) | ||
Enquiries about Retail Payment Systems Regulation
| Enquiry Line | : | (852) 2878 1188 |
| Fax | : | (852) 2887 2234 |
| : | rps_enquiry@hkma.gov.hk |
Enquiries about Account Opening and Maintenance
| Telephone | : | (852) 2878 1133 |
| : | accountopening@hkma.gov.hk |
Media Enquiry(For members of the press only)
| Enquiry Line | : | (852) 2878 1990 |
| Fax | : | (852) 2878 1892 |
| : | press_office@hkma.gov.hk |
New York Representative Office
| Address | : | 115 East 54th Street, 3rd Floor New York, NY 10022 USA |
| Enquiry Line | : | (1-212) 486 8738 |
| Fax | : | (1-212) 486 7280 |
