HKMA reminds public to remain vigilant against phishing messages

The Hong Kong Monetary Authority (HKMA) reminds members of the public to remain vigilant against phishing SMS messages purporting to be from the HKMA.

These messages claim that the recipient has activated an insurance service and is required to contact customer service staff if he/she wishes to cancel the service.

The HKMA wishes to clarify that the HKMA will not contact individual members of the public regarding personal financial matters.

The HKMA has reported the case to the Hong Kong Police Force.  Members of the public who suspect that they have become victims of any fraudulent acts should contact the Police or the Commercial Crime Bureau of the Hong Kong Police Force at 2860 5012 for follow-up actions and investigation by the Police.

Hong Kong Monetary Authority
31 October 2025