The Hong Kong Monetary Authority (HKMA) is charged with the responsibility for maintaining the stability and integrity of the monetary and financial systems of Hong Kong.
CMU OmniClear Limited (CMU OmniClear) is a wholly owned subsidiary of CMU OmniClear Holdings Limited, which is jointly owned by the Exchange Fund (as the majority shareholder) and Hong Kong Exchanges and Clearing Limited (as the minority shareholder). It carries out the operation and business development activities of the Central Moneymarkets Unit (CMU) on behalf of the HKMA. As part of the critical financial market infrastructure in Hong Kong, CMU is a central securities depository (CSD), providing secure and efficient clearing, settlement and custodian services for securities. CMU OmniClear’s vision is to continuously enhance CMU service coverage, expand connectivity with other markets and upgrade the CMU infrastructure to provide market participants with comprehensive and quality services.
We now invite eligible candidates to join our dynamic and inclusive company for the exciting opportunity below:
Senior Associate, Solutions Delivery (Change Management and Implementation)
Key Responsibilities
- Execute, coordinate and provide operational support for change lifecycle activities, client onboarding and implementation projects for a critical asset servicing platform under the Global Securities Services (GSS) programme.
- Coordinate and administer the end-to-end change management process, including governance, intake, impact assessment, scheduling, testing coordination and deployment support.
- Prepare and maintain detailed change schedules, conflict resolution matrices, and rollback plans to mitigate operational risks during deployment windows.
- Manage the administrative workflow for the Change Control Board (CCB), ensuring that all required vendor documentation, including release notes, impact assessments and test plans, is complete, accurate and submitted before CCB approval.
- Collaborate with asset servicing operations, compliance and IT teams to communicate upcoming changes, potential impacts and required business actions, while minimising disruption to asset servicing operations, such as trade settlement, corporate actions and fund accounting.
- Support client onboarding projects and large-scale system implementations by coordinating cross-functional teams.
- Serve as the primary point of contact for vendor teams (e.g. FIS) regarding release cycles, ensuring alignment with internal business calendars, blackout periods and regulatory deadlines.
- Maintain accurate and auditable records of all change requests, approvals, test results and deployment outcomes.
- Track and monitor vendor service level agreements (SLAs) relating to change delivery, system availability and incident resolution during change windows.
- Monitor change success rates and support post-implementation reviews to identify trends, recurring issues and opportunities for process improvement.
- Ensure that all change activities comply with internal audit requirements, regulatory standards and data security policies.
Requirements
- University degree in Computer Science, Information Systems, Finance, Accounting or a related field.
- At least 3 years of relevant experience in change management, IT service management, or project management, preferably gained within securities services providers, market infrastructure providers or banks.
- Proven track record of supporting Change Control Board (CCB) processes and change management activities for large-scale system implementations, upgrades and ongoing maintenance.
- Familiarity with change management and project management systems (e.g. Jira).
- Strong ability to influence and collaborate with external partners and internal teams.
- Understanding of asset servicing operations, including trade settlement, corporate actions, fund accounting, is an advantage.
- Ability to assess complex technical changes for business impact and risk, making data-driven decisions on change approval.
- Demonstrated ability to coordinate cross-functional teams, resolve conflicts, and build consensus.
- Exceptional written and verbal communication skills, with the ability to translate technical terminology into business impacts for non-technical stakeholders.
- Meticulous approach to documentation, process adherence, and compliance requirements.
- Excellent command of spoken and written English and Chinese.
- Candidates with supplementary experience and qualifications will also be considered, even if they do not meet all of the specified requirements above.
(Candidates with less experience may be considered for an offer of appointment at Associate level)
Conditions of service
- Appointment will be offered by CMU OmniClear
- A competitive remuneration package will be offered. There is flexibility to take account of additional experience and qualifications
- Fringe benefits include medical and dental benefits and paid annual leave
How to apply
You may submit an application via one of the following channels:
- Online application
- By Mail
Send in the hard copy application form (available either at the HKMA’s reception counter or website https://www.hkma.gov.hk) to:
Recruitment Officer
Hong Kong Monetary Authority
55/F., Two International Finance Centre
8 Finance Street, Central, Hong Kong
Copies of transcripts together with a full résumé including details of past experience should be attached to the application. Please mark your correspondence address and the position applied for on the envelope.
Completed application should reach the HKMA, via the designated submission channel, by 31 October 2026. Applicants may wish to submit their applications in advance of the deadline to allow for any unexpected delays, e.g. with internet traffic, including file size restrictions and system maintenance downtime. Those not contacted by the CMU OmniClear within three months from the closing date for applications should consider their applications filed for future reference.
CMU OmniClear is an equal opportunities employer and welcomes application from all qualified candidates. All information provided will be handled strictly in accordance with our personal data policy, a copy of which will be provided upon request. You may contact the Recruitment Officer at the above address.
The Online Application System is scheduled to perform regular system maintenance from Hong Kong time 6:00 a.m. to 8:00 a.m. every Wednesday. During this time, online application will not be available.
Learn more about the business of CMU OmniClear: www.CMUOmniClear.com.
