The Hong Kong Monetary Authority (HKMA) is charged with the responsibility for maintaining the stability and integrity of the monetary and financial systems of Hong Kong. There is now an excellent opportunity for eligible candidates to apply for the following position:
Co-ordinator (Information Centre)
Key Responsibilities
- Handle the daily operation of the service counter of the Information Centre (including handling guided tour applications and public enquiries in person, through the hotline, email or fax, and other administrative duties)
- Give guided tours to group visitors, and to introduce the Information Centre in Cantonese, English or Putonghua as required
- Coordinate maintenance works of the Information Centre
- Assist in the coordination of educational events
- Manage the sale of souvenirs and assist with the inventory management of souvenir
- Assist with special projects and ad hoc administrative and research tasks for the division
Requirements
- Five subjects, including Chinese Language and English Language (“Syllabus B” before 2007), at Level 2 / Grade E or above in the Hong Kong Certificate of Education Examination, or at Level 2 or equivalent or above in the Hong Kong Diploma of Secondary Education Examination. University degree an advantage
- Experience in customer service, handling public enquiries and leading guided tours preferred
- Well-versed in Microsoft Word, Excel, PowerPoint and Chinese word processing
- Good communication, interpersonal and organisational skills
- A good team player with outgoing personality
- Fluency in Putonghua required, along with strong command of Cantonese and English
- Need to take up occasional Saturday duties on a rotational basis
Conditions of service
- Appointment will be made on fixed contract terms
- A competitive remuneration package will be offered. There is flexibility to take account of additional experience and qualifications
- Fringe benefits include medical and dental benefits, paid annual leave and contract-end gratuity
How to apply
You may submit an application via one of the following channels:
- Online application
*Online application will be temporarily suspended from 22 October 2025 20:00 to 22:00 due to system maintenance.
*Online application will be temporarily suspended from 25 October 2025 15:00 to 26 October 2025 07:00 due to system maintenance.
- By Mail
Send in the hard copy application form (available either at the HKMA’s reception counter or website https://www.hkma.gov.hk) to:
Recruitment Officer
Hong Kong Monetary Authority
55/F., Two International Finance Centre
8 Finance Street, Central, Hong Kong
Copies of transcripts together with a full résumé including details of past experience should be attached to the application. Please mark your correspondence address and the position applied for on the envelope.
Completed application should reach the HKMA, via the designated submission channel, by 1 November 2025. Applicants may wish to submit their applications in advance of the deadline to allow for any unexpected delays, e.g. with internet traffic, including file size restrictions and system maintenance downtime. Those not contacted by the HKMA within three months from the closing date for applications should consider their applications filed for future reference.
Personal data provided by applicants will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request. You may contact the Recruitment Officer at the above address.
The HKMA is an equal opportunities employer. More information on the HKMA can be found at the website https://www.hkma.gov.hk.
The Online Application System is scheduled to perform regular system maintenance from Hong Kong time 6:00 a.m. to 8:00 a.m. every Wednesday. During this time, online application will not be available.
