Fraudulent email purporting to be related to Bank of China (Hong Kong) Limited, Hang Seng Bank Limited, The Hongkong and Shanghai Banking Corporation Limited and Standard Chartered Bank (Hong Kong) Limited

Press Releases

18 Jun 2014

Fraudulent email purporting to be related to Bank of China (Hong Kong) Limited, Hang Seng Bank Limited, The Hongkong and Shanghai Banking Corporation Limited and Standard Chartered Bank (Hong Kong) Limited

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to an e-mail purporting to be related to Bank of China (Hong Kong) Limited (BOCHK), Hang Seng Bank Limited (HSB), The Hongkong and Shanghai Banking Corporation Limited (HSBC) and Standard Chartered Bank (Hong Kong) Limited (SCBHK).  The e-mail requests customers to use an embedded hyperlink to connect to a fraudulent website (for example, “http://www.eurofoodstuff.com.hk/images/files/SC/HomePage.html”, “http://www.eurofoodstuff.com.hk/images/files/Stand/HSBC1.htm” and “http://www.eurofoodstuff.com.hk/images/files/Stand/HSBC2.html”) and provide their personal information such as the Hong Kong Identity Card number and credit card information.  BOCHK, HSB, HSBC and SCBHK have clarified that they have not sent these e-mails to their customers and have no connection with the fraudulent websites.

Anyone who has provided his or her personal information to the websites, or has conducted any financial transactions through the websites should contact BOCHK at 2214 3417, HSB at 2822 0203, HSBC at 2233 3000 or SCBHK at 2886 8868, and any local police station or the Commercial Crime Bureau of the Hong Kong Police Force at 2860 5012.

 “Members of the public are reminded not to access their Internet banking accounts through hyperlinks embedded in e-mails, Internet search engines or suspicious pop-up windows.  Instead, they should access their Internet banking accounts by typing the website addresses at the address bar of the browser, or by bookmarking the genuine website and using that for access.  In addition, banks are not expected to send e-mails asking their customers to provide their account information (e.g. Internet banking logon passwords) or verify their account information online.  If in doubt, they should contact their banks,” said an HKMA spokesperson.

 

Hong Kong Monetary Authority
18 June 2014

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Last revision date : 18 June 2014