The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public in Hong Kong to an e-mail purporting to be sent from Shanghai Commercial Bank Limited (Shanghai Commercial Bank). The e-mail requests customers to use an embedded hyperlink to connect to a fraudulent website ("http://22.214.171.124/sh/onl/") and verify their account information by entering their Internet banking account's user name and password. The fraudulent website looks similar to the bank's Internet banking logon webpage. Shanghai Commercial Bank has issued a press release today (Thursday) to clarify that Shanghai Commercial Bank has not sent these e-mails to its customers and has no connection with the fraudulent website. In addition, Shanghai Commercial Bank does not have the policy of sending e-mails asking its customers to provide their passwords or verify their account information online.
Shanghai Commercial Bank has already reported the case to the Hong Kong Police Force for investigation. Anyone who has provided his or her personal information to the website, or has conducted any financial transactions through the website should contact Shanghai Commercial Bank at 2526 8070 and any local Police Station or the Commercial Crime Bureau of the Hong Kong Police Force at 2860 5012.
"Members of the public are reminded not to access their Internet banking accounts through hyperlinks embedded in e-mails, Internet search engines or suspicious pop-up windows. Instead, they should access their Internet banking accounts by typing the website addresses at the address bar of the browser, or by bookmarking the genuine website and using that for access. If in doubt, they should contact their banks," said an HKMA spokesperson.
For further enquiries, please contact:
Yokee Wong, Manager (Communications), at 2878 1213 or
Natalie Wu, Officer (Communications), at 2878 8246
Hong Kong Monetary Authority
3 June 2010