The Hong Kong Monetary Authority (HKMA) is charged with the responsibility for maintaining the stability and integrity of the monetary and financial systems of Hong Kong. There is now an excellent opportunity for eligible candidates to apply for the following position:
Application Support Analyst (Information Technology)
Key Responsibilities
- Support applications to resolve incidents and business requests within SLA, focusing on root cause analysis and proactive improvements
- Perform technical troubleshooting, system administration, and performance tuning for investment or financial platforms
- Identify opportunities to enhance monitoring, automation, and efficiency to reduce downtime and improve service quality
- Work closely with business teams, vendors, and IT partners to ensure smooth operations and alignment with business needs
- Be available for off-hours support and weekend deployments when required
- Coordinate with vendors to resolve issues, track escalations, and ensure timely fixes
Requirements
- University degree in computer science or related fields
- At least 3 years' investment platform management platform support experience (e.g. SimCorp)
- Strong communication skills to engage stakeholders and drive process improvements
- Proficient in scripting (Python, Bash/Shell), SQL, Linux/Unix, and system administration. Familiarity with databases (e.g., Oracle, SQL Server), Windows environments. Hands-on experience with DevSecOps tools (Git, Jenkins, Ansible, JIRA)
- Knowledge of ITIL practices-incident, problem, and change management
- Proficiency in both English and Chinese
Conditions of service
- Appointment will be made on fixed contract terms
- A competitive remuneration package will be offered. There is flexibility to take account of additional experience and qualifications
- Fringe benefits include medical and dental benefits, paid annual leave and contract-end gratuity
How to apply
You may submit an application via one of the following channels:
- Online application
- By Mail
Send in the hard copy application form (available either at the HKMA’s reception counter or website https://www.hkma.gov.hk) to:
Recruitment Officer
Hong Kong Monetary Authority
55/F., Two International Finance Centre
8 Finance Street, Central, Hong Kong
Copies of transcripts together with a full résumé including details of past experience should be attached to the application. Please mark your correspondence address and the position applied for on the envelope.
Completed application should reach the HKMA, via the designated submission channel, by 28 February 2026. Applicants may wish to submit their applications in advance of the deadline to allow for any unexpected delays, e.g. with internet traffic, including file size restrictions and system maintenance downtime. Those not contacted by the HKMA within three months from the closing date for applications should consider their applications filed for future reference.
Personal data provided by applicants will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request. You may contact the Recruitment Officer at the above address.
The HKMA is an equal opportunities employer. More information on the HKMA can be found at the website https://www.hkma.gov.hk.
The Online Application System is scheduled to perform regular system maintenance from Hong Kong time 6:00 a.m. to 8:00 a.m. every Wednesday. During this time, online application will not be available.
