Assistant Manager (Enforcement and Banking Complaints)（英文版本）

The Hong Kong Monetary Authority (HKMA) is charged with the responsibility for maintaining the stability and integrity of the monetary and financial systems of Hong Kong.  There is now an excellent opportunity for eligible candidates to apply for the following post:

Assistant Manager (Enforcement and Banking Complaints)

Key Responsibilities

• Assist in conduct investigations under the applicable laws, analyse evidence and where appropriate, prepare cases for disciplinary proceedings and/or prosecution
• Handle and assess all types of banking complaints
• Interview complainants and other stakeholders; prepare interview statements
• Prepare reports and documents relating to cases handled

Requirements

• University degree, preferably in economics, finance or law 
• Outstanding skills of English and Chinese writing and speaking (including Putonghua) are crucial advantages
• Experience in one or more of the following areas:
  • handling of work in relation to regulatory authority or enforcement agency, such as investigation of misconduct, corruption offences, financial crimes or money-laundering activities, or issues in financial institutions’ relevant controls
  • handling of banking complaints or complaints in related fields
  • auditing, banking compliance, relevant litigation or related fields
• Sound knowledge of financial products and markets (e.g. banking, securities, insurance and digital assets)
• Good analytical, interpersonal, communication and presentation skills
• Confidence and patience in interacting with complainants and other stakeholders
• Self-motivated and capable of working efficiently under pressure
• Acquaintance with artificial intelligence applications a plus

Remuneration Package

A competitive remuneration package will be offered to the successful candidates, with flexibility to take account of additional experience and qualifications.  Fringe benefits include medical and dental benefits, paid annual leave and provident fund benefits.

How to apply

You may submit an application via one of the following channels:

1. Online application
2. By Mail

Send in the hard copy application form (available either at the HKMA’s reception counter or website https://www.hkma.gov.hk) to:

Recruitment Officer
Hong Kong Monetary Authority
55/F., Two International Finance Centre
8 Finance Street, Central, Hong Kong

Copies of transcripts together with a full résumé including details of past experience should be attached to the application.  Please mark your correspondence address and the position applied for on the envelope.

Completed application should reach the HKMA, via the designated submission channel, by 4 April 2026.  Applicants may wish to submit their applications in advance of the deadline to allow for any unexpected delays, e.g. with internet traffic, including file size restrictions and system maintenance downtime.  Those not contacted by the HKMA within three months from the closing date for applications should consider their applications filed for future reference.

Personal data provided by applicants will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request.  You may contact the Recruitment Officer at the above address.

The HKMA is an equal opportunities employer.  More information on the HKMA can be found at the website https://www.hkma.gov.hk.

The Online Application System is scheduled to perform regular system maintenance from Hong Kong time 6:00 a.m. to 8:00 a.m. every Wednesday.  During this time, online application will not be available.