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62.4978

Regulatory Regime for Retail Payment Systems (RPSs)

The Monetary Authority is responsible for designating important RPSs and overseeing their operation pursuant to the Payment Systems and Stored Value Facilities Ordinance (PSSVFO). The PSSVFO defines an RPS as a system or arrangement for the transfer, clearing or settlement of payment obligations relating to retail activities (whether the activities take place in Hong Kong or elsewhere), principally by individuals, that involve purchases or payments; and includes related instruments and procedures. The PSSVFO stipulates criteria and relevant factors based on which the Monetary Authority may determine whether or not an RPS should be designated, and also requirements that the designated RPSs are required to comply with. The Explanatory Note on Designation of Retail Payment Systems (PDF file, 436KB) explains the regulatory regime in further detail. The Monetary Authority is empowered to impose sanctions under section 33Q of the PSSVFO. The Guideline on Exercising Power to Order a Pecuniary Penalty sets out the manner in which the power to order a pecuniary penalty under section 33Q(2)(a) of the PSSVFO is to be exercised.

To date, the Monetary Authority has designated the RPSs operated by Visa, Mastercard, UnionPay International and American Express for the processing of payment transactions involving participants in Hong Kong under section 4(1) of the PSSVFO (“the designated RPSs”). The key function of the Monetary Authority under the PSSVFO in respect of overseeing the designated RPSs is to ensure that they have fulfilled their obligations to conduct the operations of the systems in a safe and efficient manner calculated to minimize the likelihood of any disruption to the functioning of the systems.

If you have any questions regarding the regulatory regime for RPSs under the PSSVFO, you may contact us through the following channels :

Telephone : (852) 2878 1188
Fax : (852) 2887 2234
E-mail : rps_enquiry@hkma.gov.hk
Address : Retail Payment Oversight Division
Hong Kong Monetary Authority
55th Floor, Two International Finance Centre
8 Finance Street, Central
Hong Kong

If you would like to find out more about the designated RPSs or have issues or enquiries to raise with them, you may refer to the following hyperlinks to the system operators of the designated RPSs which also contain their contact information :

System Operator Hyperlink
Visa https://www.visa.com.hk/en_HK/contact-us.html
Mastercard https://www.mastercard.com.hk/en-hk.html
UnionPay International http://www.unionpayintl.com/en/serviceCenter/hotline/
http://www.unionpayintl.com/en/aboutUs/companyProfile/
contactUs/

American Express https://www.americanexpress.com/hk/en/content/help/contact-us.html?inav=hk_utility_contact

 

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Last revision date: 27 April 2018
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