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What if the application is rejected?

  • In general, banks should provide reasons for rejecting account opening applications. Moreover, banks have established Review Mechanism for unsuccessful applications. The rejected applicants can ask the banks concerned to re-examine their account opening applications.
  • Go to another bank for account opening. Please refer to contact details of banks.
  • Contact the HKMA (Email: accountopening@hkma.gov.hk) to make comments or enquiries.
Last revision date: 7 July 2017
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