Fintech Supervisory Chatroom

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Firms may send their enquiries to the dedicated email address of the Chatroom (chatroom@hkma.gov.hk).  The HKMA will endeavour to provide supervisory feedback within 7 working days.

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Firms may request for a video conference or face-to-face meeting with the HKMA to obtain supervisory feedback to their fintech proposals;

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The normal timeslot available is from 11 am to 12 noon, but special requests will be accommodated on a case-by-case basis;

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Firms intending to use the facility are encouraged to send a request to the Chatroom’s email address (chatroom@hkma.gov.hk) to make a reservation;

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The request should indicate the preferred timeslots and provide a broad description of the issues the firm wants to discuss so that the HKMA can arrange suitable personnel to join the video conference or face-to-face meeting;

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Timeslots will be allocated on a first come, first served basis; and

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Reservation is open from 1st and 15th of each month at 9 am (or the first working day thereafter if it is a holiday).  Reservation for timeslots from 1 to 14 December 2017 will start on 29 November 2017 at 9 am.