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Progress on banking complaints handled by HKMA

Press Releases

11 Jul 2014

Progress on banking complaints handled by HKMA


The Hong Kong Monetary Authority (HKMA) announced today the progress on banking complaints handled by it as at end-June 2014.  Banking complaints include cases concerning general banking services and conduct issues.

In June 2014, 105 cases were received and 96 cases were completed.  As at end-June, the handling of 458 cases was in progress.

A table summarising the progress on banking complaints handled by the HKMA is attached.

Table

Hong Kong Monetary Authority
11 July 2014

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Last revision date : 11 July 2014