Progress on banking complaints handled by HKMA

Press Releases

13 Jun 2014

Progress on banking complaints handled by HKMA

The Hong Kong Monetary Authority (HKMA) announced today the progress on banking complaints handled by it as at end-May 2014.  Banking complaints include cases concerning general banking services and conduct issues.

In May 2014, 113 cases were received and 107 cases were completed.  As at end-May, the handling of 449 cases was in progress. 

A table summarising the progress on banking complaints handled by the HKMA is attached.

Table

Hong Kong Monetary Authority
13 June 2014

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Last revision date : 13 June 2014